Privacy Notice
Last Updated: October 10, 2026
Company Information
Dorevaniq is operated by:
Yingjisha Xuanhui Trading Co., Ltd.
Registered Address:
Room 005, 1st Floor, No. 034, Below Kangfu Hospital Building, Nanhu North Road, Yingjisha County, Kashgar Prefecture, Xinjiang, China (Opposite the Bus Station)
Email:
service@dorevaniq.com
Phone:
+86 13684846726
Responsible Person:
Xu Hang
Customer Service Hours:
Monday-Friday 9:00 AM-6:00 PM PDT
At Dorevaniq, we respect your privacy and are committed to protecting your personal information.
This Privacy Notice explains how we collect, use, disclose, and protect your information when you visit or make a purchase through:
By using our website, you agree to the practices described in this Privacy Notice.
1. Information We Collect
When you visit our website, place an order, contact us, or interact with our services, we may collect the following types of information:
Personal Information
We may collect personal information that you voluntarily provide, including:
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Full name
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Email address
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Shipping address
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Billing address
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Phone number
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Payment information
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Order details
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Customer service communications
This information is collected when you:
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Create an account
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Place an order
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Subscribe to updates
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Contact customer support
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Request a return or refund
Automatically Collected Information
When you browse our website, certain information may be collected automatically, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages viewed
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Time spent on our website
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Website interaction information
This information helps us improve website performance, security, and customer experience.
2. How We Use Your Information
We use your personal information for the following purposes:
Order Processing
To:
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Process and fulfill your orders
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Confirm payments
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Arrange shipping
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Provide order updates
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Handle returns and refunds
Customer Support
To:
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Respond to questions and requests
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Provide assistance with products
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Process customer service inquiries
Website Improvement
To:
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Improve website functionality
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Understand customer preferences
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Optimize shopping experiences
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Prevent fraudulent activity
Marketing Communications
With your permission, we may use your information to send:
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Product updates
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Promotional offers
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Special announcements
You may unsubscribe from marketing communications at any time.
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may help us:
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Remember your preferences
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Understand website traffic
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Improve website performance
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Provide relevant advertisements
Cookies may be provided by:
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Shopify
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Payment providers
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Analytics providers
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Advertising partners
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain website functions.
4. How We Share Your Information
We do not sell your personal information.
We may share your information only when necessary with trusted third parties, including:
Payment Processors
Payment providers process transactions securely and handle payment information according to their own privacy policies.
Shipping Providers
We share necessary information with logistics partners to:
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Deliver your orders
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Provide tracking information
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Complete shipping services
Service Providers
We may work with trusted service providers for:
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Website hosting
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Analytics
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Fraud prevention
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Customer support
These providers are only authorized to use your information to provide services on our behalf.
5. Data Security
We take reasonable measures to protect your personal information from:
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Unauthorized access
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Loss
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Misuse
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Disclosure
Although we use commercially reasonable safeguards, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
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Complete transactions
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Provide customer services
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Meet legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, we will take reasonable steps to delete or securely store it.
7. Your Privacy Rights
Depending on applicable privacy laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your personal information
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Withdraw consent for marketing communications
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Ask questions about how your information is used
To exercise your privacy rights, please contact us using the contact details provided in the Company Information section at the top of this page.
8. California Privacy Rights
If you are a California resident, you may have additional rights under applicable privacy laws, including the right to:
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Know what personal information is collected
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Request deletion of personal information
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Request correction of inaccurate information
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Opt out of certain data sharing practices
Dorevaniq does not sell personal information.
9. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so we can take appropriate action.
10. Returns and Refund Information
Customers may request returns within 90 days from the date they receive their order according to our Return & Refund Policy.
For return or refund requests, please contact our customer service team before sending any products back.
Our team will provide return instructions and assist you throughout the process.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
12. Contact Us
If you have any questions regarding this Privacy Notice or how we handle your personal information, please contact us using the contact details provided in the Company Information section at the top of this page.